Close
Shopping Cart
Your Cart is Empty

Policies

Shipping


~Cost

Cos​t for shipping within the United States (not including Alaska and Hawaii) will be an additional $5 charge that will be included at checkout. Cost of shipping to Alaska, Hawaii, or internationally vary. There are two things we can do if you fall into the second category: 1.) You can message me with your shipping information and I can adjust the shipping cost on the item(s) you want to purchase or 2.) You can purchase the item with the automatic $5 shipping charge and I will send you an invoice for the remaining amount for your shipping. Item(s) will be shipped once all payments have been made.


~Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs. 


~Processing Time

Ready to ship items will be processed and shipped within a week of ordering. Custom orders will be made and shipped within 2-4 weeks of being ordered and payed for.

Returns and Custom Pieces


~Returns or Damage

I will only accept returns if you are unhappy with the item and it is returned in same condition it left in or if the item arrives damaged/broken if: 1.) buyer contacts me within 7 days of delivery and 2.) ships item back within 14 days of delivery.


~Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, unless damaged/broken upon deliver, the buyer is responsible for any loss in value. 


~Custom Pieces

Custom pieces take 2-4 weeks to make and ship once a design has been completed and 50% of the cost has been payed to cover material costs. The finished piece will be shipped once the second half of the payment has been made.

I do not accept cancellations or returns on custom pieces but I will do all I can to work with you to ensure you are happy with your custom piece. 



Custom Pieces

Copyright 2020 CrystalKat